The FAQ

Consulting & Coaching Services for WordPress Websites*

I provide prompt support for issues you encounter while running a WordPress website or conducting business online.

I assist WordPress website owners and DIYers who prefer a hands-on approach to their web program. This means I offer my expertise to help you with your existing website, even if you’ve managed it yourself up to this point.

I’m Your Personal Coach and Consultant

This includes brainstorming, process and policy reviews, appearance customization, adding and customizing new posts and pages, working with images and other media, theme customization capabilities, menu configuration, widgets, and installing and configuring plugins.

Pretty much everything and anything to do with setting up, customizing, and running a successful WordPress website and online business.

If you are unsure what help you need, read my article. Do you need a Designer, Developer, Coach, or Consultant?

Anything involving running a successful online endeavor is on the table. No matter how long you’ve been online, there are nuances and details you need to be aware of that evolve and apply to experience any level of ROI.

Working with me ensures you have the information necessary for a secure and up-to-date WordPress website.
I’m available as needed for WordPress coaching or to discuss your next move.

Based on your stated goals, I can guide you in using WordPress, establishing your brand, and setting up your online business. I can also show you, step by step, how to accomplish the desired tasks.

*I do not work for or receive any payments or royalties from WordPress. I am an independent consultant and coach who helps individuals with WordPress-powered websites achieve the level of success they desire.

Are you ready to do what is necessary to succeed?

Experience you can trust and rely on as needed.

After 30 successful years in the online consulting business, running more sites than most, including eCommerce (and working with WordPress since it was born 21 years ago and before it was the “latest thing”), I am in the enviable position of having a particular set of skills and experience that will help you succeed online.

This experience translates into best practices that need to be implemented. I will provide guidance along the way, helping you understand what to consider and prioritize.

Tap into my experience for advice and coaching for WordPress, How-tos, plugin recommendations, marketing, email, content, and SEO guidance. This level of support will allow you to remain on the right track.

By working with me, you will benefit from the White Glove Service you need to keep moving forward. As a result, you’ll get the answers and direction you need when you need them.

If you seek a trusted partner who responds to your inquiries promptly with courtesy and professionalism, educates you along the way, and ensures that you understand what is required to reach your goals, I’m your gal.

You bet! Running an online business involves many variables and considerations that must be implemented to ensure your best chance of success. From email and branding to security, features, performance, and SOPs, we can work together to ensure you cover all the bases.

Backups, security implementation, monitoring, performance metrics, and WordPress theme and plugin updates — we can cover it all. I can confidently guide you on all these topics.

You’ll benefit from my decades of successful online experience and my How-Tos, which can include PDFs and worksheets, to help you with all the necessary steps to run a successful online business.

No. You will be invoiced monthly for the email and work requests processed the previous month.

You will have all the details via my Modus Operandi. My MO provides everything you want and need to know regarding how we will work together.

I invoice on the 1st of each month.
Services are billed based on time spent in 10-minute blocks.
All major credit cards and PayPal are accepted.
Terms are “Due Upon Receipt.”
You’ll receive my Modus Operandi, which details everything in advance of any charges being incurred.

Review my site. You’ll quickly pick up on my personality and how I do business. Since I take your success personally, I won’t mince words or minimize the issues you must embrace.

I list the common questions I get asked most on this page (and in my Ethics Statement) to ensure you have the information you need to make an informed decision.

One thing I do not do is hide information from you, sugar-coat problems, or cater to all the online hype you’ll find elsewhere. Online business is not for the weak of heart; I take your success seriously.

If you are up to the challenge that technology demands of each of us, I am here for you. Taking the time to check out my site is time well spent. Here are several jump-off points:

30 years of experience and an impeccable reputation. It is as simple as that.

I take your success personally and will provide you with rare, personalized support. That means you’ll receive the service and support you thought was unattainable until now.