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WordPress Consultant: Judith Kallos | At Your Service...

WordPress Consulting, Small Business Coaching & Support Services

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New Client FAQ

Concierge WordPress ConsultantHere are the questions that I get asked most as well as the corresponding answers for your reading pleasure. I get e-mails every day asking questions about how we can work together. The majority of the answers are pretty simple and to the point.

Most likely these are the questions you too are wondering about and want to know before you contact me about your project.

WHAT IS YOUR AVAILABILITY?

My own projects in addition to the time I give to helping U.S. Military Veterans with their WordPress sites, keeps me pretty busy. However, I am pleased to review your needs or project to see if I can be of service.

First be sure to review this FAQ in its entirety so you know what to expect. Then contact me with your project details.

I usually have a time for some established site tweaking and help so do not hesitate to reach out or review my À La Carte Service Menu.

What type of WordPress Consulting services do you offer?

Services to help you succeed online! My personalized services focus on consulting new businesses as well as established programs by offering my 20+ years of successful proven online knowledge, experience and expertise.

Having a unique methodology that caters to those astute business owners that want the one-on-one support and exclusive access to an established and seasoned professional clearly sets me apart. Together we won’t just create your new WordPress site, as part of all my customized packages we’ll also discuss marketing and other important issues that will determine your online success.

My Starter WordPress Site Package includes my Customized WordPress 101 eBook and Ongoing Business and Marketing Coaching

WordPress brings the benefits and interactivity of Social Media and the latest features to your program. WordPress also puts the power and ability to keep up and grow your site in your own hands so that you have the best chance for success in the über competitive online environment.

With this in mind, you can see why my Starter WordPress site package includes my exclusive WordPress 101 eBook that I customize and tailor to your new site’s theme and plugin setup so that you can hit the ground running. In my eBook I will coach and guide you on many important topics so you are aware of all the variables necessary to your long-term success.

Why work with you?

After 20+ successful years in the online consulting business (and working with WordPress since it was born over a decade ago before it was the “latest thing”), I am in the enviable position of having a particular set of skills that will help you succeed online.

If you want someone you can trust, who responds to your inquiries promptly with courtesy and professionalism, educates you along the way and ensures you understand what is required to reach your goals, I’m your gal!

What does a new WordPress site cost?

It really depends on what you need. Having been doing this for so long I know for a fact that every client request is different and varies dramatically. After you review my site, feel free to reach out and let me know what you need and I’ll be happy to provide more information.

What my WordPress Setup packages do not include is the migration of your current non-WordPress content as that is a simple task you can handle yourself by copy-n-pasting from your old site into your new WordPress site once everything is set up for you. This methodology caters to site owners who are on a budget and want to be involved. WordPress’ popularity is due to being user-friendly which allows you to enter your information without having to know any code!

What is included in your New Website Setup Package?

You can read about my WordPress Website Packages here.

WordPress sites are constructed based on the input you provide. My Starter Package is based on what clients have asked for most combined with what I know are the features you minimally need to compete based on your specific needs and stated goals.

I outline in detail what features, functionality and support are included. Adding of content and/or products is easily accomplished by you through the WordPress Dashboard without having to know any code or have any programming skills.

The addition of all your content or products is at additional charge if you prefer to have me do that for you.

Additional charges will also be incurred by requesting features, functionality or customization beyond that which is detailed in each package offering including plugin and Website integration that require configuration and setup on a 3rd party site. Check out my À La Carte Service offering too!

Charges are not incurred without your approval in advance on integration/implementation.

How much of a deposit will be required?

My WordPress Business Starter Website package requires your $500 deposit to get the ball rolling. Submission of your new site deposit reserves a spot in my production schedule and starts the brainstorming process.

Being new project opportunities are limited, your deposit ensures your placement on my current production schedule. By getting your deposit in place, your account is then in queue to receive priority status.

I offer superior personalized support to each of my clients therefore it is critical for time-management purposes and customer service levels that I be able to identify those potential clients who have committed to their project as well as our partnership.

What if I just need WordPress help and support?

No problem! Let me know what you need!

If you desire one-on-one coaching, brainstorming, site improvement discussions or walk-throughs on the phone, you can hire me for the time you need to carry out your desired task or to resolve any problems you want to discuss. I also offer subscription WordPress Update and Maintenance services.

Site reviews are not offered en gratis.

What forms of payment do you accept and how do you invoice?

  • I invoice on the 1st of each month.
  • All major credit cards accepted.
  • Terms are “Due Upon Receipt”.

How long does it take for my project to launch?

From my side, your project will be ready within 30 days — possibly sooner with your dedication and cooperation. Ongoing delays will only be due to you not providing the information I need to develop your project per your guidance.

IMPORTANT: Upon receipt of your project deposit, your project’s package balance will be due once my job is completed or 30 days from the date of your deposit submission — whichever occurs first.

How do we begin working on my Website project?

After reviewing this page in its entirety contact me with your project details.

Can you help me learn how to set up, use and modify my WordPress Website and it's features?

Sure can – that’s what I specialize in! You can most certainly have WordPress help when needed! Once added to my client list you can rest assured that for WordPress help and troubleshooting I am only a phone call or e-mail away when you need help.

You have to be comfortable with HTML, PHP, CSS and JavaScript and of course know WordPress in and out to be able to customize WordPress to your own unique requirements, vision or desires. Until you reach that comfort level, I am here to offer the WordPress support that you need.

And don’t forget about backups, security, WordPress and plugin updates! You can have me handle all that for you with my subscription WordPress Update and Maintenance services that include consulting and update reports every other week.

Can you give examples of other WordPress sites you've worked on?

I’ve been a successful online consultant for 20 years, collaborating exclusively on WordPress since it was born over 14 years ago — so it is difficult to list all the sites I’ve worked on.

First and foremost, this very site is all WordPress — so you can get a comprehensive idea of what can be done and how I am using the WordPress platform and a Premium WordPress framework and theme for my business.

Here are a couple of my personal pet projects on WordPress:

I am also pleased to offer you a sampling of some of my favorite projects that I am proud to have partnered with site owners on:

Where can I get an idea of what I can expect?

Simply review my site! One thing I do not do is hide information from you, sugar-coat issues or cater to all the online hype you’ll find elsewhere. Online business is not for the weak of heart. If you are up to the challenge that technology demands of each of us; I’m here for you. Taking the time to check my site is time well spent!

After reviewing the information above, what if I still have questions?

I thank you for taking the time to review this important information! Please include your questions when share your project’s details with me. I’m here to help!

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