The FAQ

Consulting & Coaching Services for WordPress Websites*

What do I do exactly?

I write e about everything related to online business and WordPress, drawing on my over 30 years in the trenches, and post it here as a resource for you. I used to build websites but no longer do. Now, I help folks who need reliable support for their WordPress websites.

I am here for you when you encounter issues while running a WordPress website or conducting business online. When a problem arises, you know I’m here to back you up.

No contracts—just answers when you need them.

Are you a WordPress website owner and DIYer who prefers a hands-on approach to your web program? I offer my expertise to help you with your existing website, even if you’ve managed it yourself so far.

I Can Be Your Personal Coach and Consultant As Needed

This includes brainstorming, process and policy reviews, appearance customization, adding and customizing new posts and pages, working with images and other media, theme customization capabilities, menu configuration, widgets, and installing and configuring plugins.

Anything involving running a successful online endeavor is on the table. No matter how long you’ve been online, there are nuances and details you need to be aware of that evolve and apply to achieve any level of ROI.

Working with me ensures you have the information you need for a secure, up-to-date, successful WordPress website.
I’m just an email away for WordPress coaching or to address your next move.

Based on your stated goals, I can guide you in using WordPress, establishing your brand, and setting up your online business. I can also show you, step by step, how to accomplish the tasks you need.

Are you ready to do what is necessary to succeed?

How does this work?

I’ll provide my Modus Operandi to answer all your questions before you subscribe.
A subscription to my White Glove Support is required before I can add you to my client list.
Your subscription provides the data you need to make informed decisions moving forward.
Your subscription will include 30 minutes of consulting time at no additional charge.
Cancel anytime. Time/services do not roll over nor are they prorated. Use them or lose them.
You will be auto-billed each month on the day you originally signed up.
You will receive a 15-20-page PDF each month that reflects updates performed. Rankings, competitors, performance metrics, security checks, off-site backups, uptime monitoring, vulnerability checks, and more.
You will receive access to my VIP library of PDFs, worksheets, and videos.

My monthly WordPress Help subscription ($125) gives you everything you need to succeed. Backups, security implementation and monitoring, performance metrics, and WordPress theme and plugin updates. Learn what you want, let me handle the rest!

Initial Website Overview: Once you subscribe, I’ll review your website and give you a quick rundown of the issues I see that need attention.
Website Maintenance and Recommendations: I handle the heavy lifting; you focus on your website.
VIP Status: Receive 30 minutes to use as you wish and a reduced hourly rate for any additional work you commission.
Resources: Access to Member Resources. PDFs, worksheets, and guides.
15 Page Monthly Report: Keeps you informed and up to date on what’s happening.
WordPress, Themes, Plugins: Updated as needed.
Backups, Performance, Security, Uptime: Daily off-site backups, metrics, security, and update tracking and monitoring.
SEO Phrases & Rankings: We’ll track your target phrases, positions, and competition tracking too!

Still have questions? Ask any questions you have here.

It’s actually simple. I am only one person and need to prioritize those folks who are as committed to their success as I am to partnering with them.

Why should you trust me?

Over 30 years of experience and an impeccable reputation. I take your success personally and will provide you with rare, personalized support. That means you’ll receive the service and support you thought was unattainable until now.

When it comes to your website, you are hands-on and want to learn how to build out a productive, successful website. That’s why you need experience you can trust and rely on as needed. I don’t sugarcoat, provide sales pitches, or tell you what you want to hear. You get the info you need to succeed.

After over 30 successful years in the online consulting business, running more sites than most, including eCommerce (and working with WordPress since it was born in 2003 and before it was the “latest thing”), I am in the enviable position of having a particular set of skills and experience that will help you succeed online.

This experience translates into best practices to implement and allows me to provide guidance along the way, helping you understand what to consider and prioritize.

Tap into my experience for advice and coaching for WordPress, How-tos, plugin recommendations, marketing, email, content, and SEO guidance. This level of support will help you stay on the right track.

By working with me, you will benefit from the White Glove Service you need to keep moving forward. As a result, you’ll get the answers and direction you need when you need them.

If you seek a trusted partner who responds to your inquiries promptly, courteously, and professionally, educates you along the way, and ensures you understand what is required to reach your goals, I’m your gal.

Can I help you with best practices for online business?

You bet! Running an online business involves many variables and considerations that must be implemented to increase your chances of success. From email and branding to security, features, performance, and SOPs, we can work together to ensure you cover all the bases. More here…

Can I help you learn how to use WordPress?

Yep! We can cover whatever you want to learn!

“How to” Tasks (Plugins, Configuration, Settings, Theme Dashboards)
WordPress Site Security
Specific Questions About Features and Functionality
Usability Suggestions
SEO Recommendations
Plugin Suggestions
Performance Standards

You’ll benefit from my decades of successful online experience and my How-Tos, which can include PDFs and worksheets, to help you with all the necessary steps to run a successful online business. More here…

Are Deposits Required?

Nope. I’ll provide my “Modus Operandi” so you know how things work.

How do we get started?

Find out more here.

What forms of payment do I accept, and how do I invoice?

Your credit card of choice or PayPal.
Invoices for additional services beyond your subscription are sent on the first of each month.
Terms are Due Upon Receipt.

Where can you get a solid idea of what to expect?

Review my site. You’ll quickly pick up on my personality and how I do business. Since I take your success personally, I won’t mince words or minimize the issues you must embrace. You’ll receive my Modus Operandi that provides the details you need to understand how things will work.

I list the most common questions I get on this page (and in my Ethics Statement) to ensure you have the information you need to make an informed decision.

One thing I do not do is hide information from you, sugarcoat problems, or cater to all the online hype you’ll find elsewhere. Online business is not for the weak of heart; I take your success seriously.

If you are up to the challenge that technology demands of each of us, I am here for you. Taking the time to check out my site is time well spent. Here are several jump-off points:

*I do not work for or receive any payments or royalties from WordPress. I am an independent consultant and coach who helps individuals with WordPress-powered websites achieve the level of success they desire.