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UPDATED! Guide to Google SEO and E-A-T (Now E-E-A-T)

What is Google EAT in regard to SEO?

If you follow SEO, you may have noticed an acronym that has become part of the conversation. This acronym tells you all you need to know and seriously consider regarding SEO. That acronym was E-A-T and stands for Expertise, Authority, and Trust.

This post will try to provide a history thread on this topic and update as often as Google makes official updates.

Search Engine Roundtable posted an article about content vs. website size. Google is saying size doesn’t matter… Interesting article. Here again, E-E-A-T is mentioned basically as a concept for creating customer-centric content – just one piece of the SEO puzzle.

Somewhat related, just making a claim and talking about a “rigorous testing process” and following an “E-E-A-T checklist” doesn’t guarantee a top ranking or somehow automatically cause a page to do better. We talk about E-E-A-T because it’s a concept that aligns with how we try to rank good content. But our automated systems don’t look at a page and see a claim like “I tested this!” and think it’s better just because of that. Rather, the things we talk about with E-E-A-T are related to what people find useful in content. Doing things generally for people is what our automated systems seek to reward, using different signals. More here.
Danny Sullivan

So, the above article argues that EEAT is not a ranking factor per se, but if you read between the lines, you find that EEAT is a signal. And Google algorithms listen to all kinds of signals. I look at EEAT as good advice. If a search engine publishes information on what they think is a good website, use it to your advantage.

05.01.23: Creating helpful, reliable, people-first content.

While E-E-A-T is not a ranking factor, “using a mix of factors that identify content as good E-A-T is useful.”

12.15.22 UPDATE: Google has added another E for Experience. E-E-A-T.

There are many great resources for a deep dive into E-E-A-T, and I recommend that you do, you know, the “knowledge is power” thing. However, in this post, I’m just going to give you an overview of E-E-A-T so that you can start reviewing your site and content.

I will update this post as new information and insight are discovered. However, it is clear that it is time to embrace what is required to rank well, or you will never do so.

What Does E-E-A-T Mean?

Expertise, Authoritativeness, Trustworthiness (E-A-T), and now E-E-A-T adding Experience on 12-15-22. [Read more here...]

Experience, Expertise, Authoritativeness, and Trustworthiness

 Does content also demonstrate that it was produced with some degree of experience, such as using a product, having actually visited a place, or communicating what a person experienced? There are some situations where really what you value most is content produced by someone who has first-hand life experience on the topic at hand.
Our latest update to the quality rater guidelines:
E-A-T gets an extra E for Experience

Google’s Site Quality Rater Guidelines is a 176-page PDF document covering what Google site evaluators use in their determinations. These guidelines just ad a pretty substantial update on December 15, 2022.

December 2022 Change Log

  • Broadly refreshed concepts and rating criteria in ‘ Part 1: Page Quality Guideline ‘ to be more explicitly applicable to all types of websites and content creation models
  • Clarified guidance on ‘ Finding Who is Responsible for the Website and Who Created the Content on the Page ‘ for different webpage types
  • Added summary table with the top ‘ Page Quality Considerations ‘ involved in PQ rating, which carries through to each PQ rating section (Lowest to Highest)
  • Refined/expanded guidance on the following core pillars of Page Quality Rating:
    ○Main Content Quality
    ○Reputation for Websites and Content Creators
    ○Experience, Expertise, Authoritativeness, and Trust (E-E-A-T)
  • Reordered PQ rating sections from Lowest to Highest; streamlined transitions between these sections; de-duped existing guidance and examples as appropriate
  • Added more guidance and clarifications to sections: ‘ Pages with Error Messages or No MC ‘, ‘ Forums and Q&A Pages ‘, and ‘ Page Quality Rating FAQs ‘
  • Reformatted lists of concepts and examples into tables (throughout/as appropriate)
  • Minor changes throughout (updated language, examples, and explanations for consistency across sections; removed outdated examples; fixed typos, etc.)

A Little History…

This is how sites have consistently been ranked for as long as I can remember before an official name was applied. Actually, it’s just common sense, allowing the cream to rise to the top.

But now, we have some Google documentation on the thought process involved and another way to explain some of the variables you need to consider regarding your search engine rankings.

Our systems aren’t looking for EAT. Our raters are using that to see if our systems are working well to show good information. There are many different signals that, if we get it right, align with what a good human EAT assessment would be.

Discussions with John Mueller of Google:

That’s not something we’d explicitly measure for Search — it’s a concept we wrote about in our Quality Rater’s guidelines, so I’d check that out.
John Mueller
Senior Webmaster Trends Analyst at Google

Here’s what Google said on 2.18.22

At the 10:30 mark. John Mueller of Google said that while there is no E-A-T score that Google uses, E-A-T is important and indirectly in the search ranking algorithm. Here’s the entire Office Hours video for your review:

11.16.22: From the VP of Search at Google

Out of the Hyung-Jin Kim interview from SMX Next last week, we not only got the scoop on the Coati algorithm, but also Hyung-Jin Kim told us that E-A-T is used in every single query; it is applied to everything Google Search does. “E-A-T is a core part of our metrics,” he added, explaining that it is to “ensure the content that people consume is going to be, is not going to be harmful and it is going to be useful to the user”
Google lives by the principles of E-A-T every single day, he said. “We do it to every single query and every single result,” he added. Kim said, “so it is actually pretty pervasive throughout everything we do.”

E-E-A-T Summary

Experience

Consider the extent to which the content creator has the necessary first-hand or life experience for the topic. Many types of pages are trustworthy and achieve their purpose well when created by people with a wealth of personal experience. For example, which would you trust: a product review from someone who has personally used the product or a “review” by someone who has not?

Expertise

Are you knowledgeable on the topic of your site? This is where putting efforts into building your brand consistently across platforms will pay off. This is why I significantly emphasize crafting a website’s About Page when I work with my clients because it contributes to the story of their E-E-A-T.

Even more so if you are a YMYL site. “Your Money or Your Life.”

“YMYL” is mentioned 120 times in the search quality evaluator guidelines.

Pages that fall into YMYL are…

  • Shopping or Financial Transaction Pages
  • Financial Information Pages
  • Medical Information Pages
  • Legal Information Pages
  • News Articles or Public/Official Information Pages for having an informed citizenry.

For YMYL topics, the reputation of a website should be judged by what experts in the field have to say. Recommendations from expert sources, such as professional societies, are strong evidence of a positive reputation.

GSQEG, 3.3.1 Reputation of the Website

Topics and Expertise

This doesn’t require an “official” expert like a lawyer or doctor with educational credentials. Life experience can provide that expertise indicator as “everyday experience.” Once again, the quality and volume of your content should back this up.

Pages that share first-hand life experience on clear YMYL topics may be considered to have high E-E-A-T as long as the content is trustworthy, safe, and consistent with well-established expert consensus. In contrast, some types of YMYL information and advice must come from experts.

GSQEG, 3.4.1 YMYL Topics: Experience or Expertise?

Authoritativeness

Is it clear who is creating the content? Does experience back up the content? Are you a credible source? (Or just a site churning out shallow or aggregated content to support all your ads?) Credibility is also viewed not by the content alone but through outside reviews and testimonials.

This goes for your Author profile too! Be sure to list all your credentials and provide a detailed view, including any accreditation and endorsements. Make clear why you are an expert on the topics you write about.

Trustworthiness

Is the site creator, content, and overall site quality easily trusted? This includes security (HTTPS). Contact information, policy pages, and privacy statements also contribute to trustworthiness.

The bottom line is that your website needs to be credible in every aspect, from visuals to content, context, and structure. Every little thing you do or don’t do can affect its E-E-A-T score.

FREE: Find new keywords for your market…

wordtracker

It’s All About High Quality, Baby

Back in the day, putting up your website produced results. Primarily because there weren’t as many websites which made it easier to get found. The bar wasn’t as high as it is today. Now, to get found depends on algorithms and social media proof. All depend on users and platforms determining your expertise, authority, and trustworthiness. And, boy, has that bar been raised.

If you think about it, you apply E-E-A-T principles every time you land on a new site, even if subconsciously. Then, you determine if the information is credible and are willing to trust that site with your hard-earned dollars.

Quality and Satisfaction are Key

Shoot for high quality. Not average, not just enough. High quality.

One can say that quality is in the eye of the beholder. But not when it comes to SEO. Your website overall, particularly your content, needs to benefit and satisfy that purpose well.

Pages with the following characteristics should be considered Untrustworthy:

  • Inadequate information about the website or content creator for its purpose
  • Lowest E-E-A-T or Lowest reputation
  • Deceptive purpose, deceptive page design, or deceptive intent
  • Deliberately obstructed or obscured MC
  • Characteristics of scams, malicious downloads, or other harmful behavior
  • Any webpage or website designed to manipulate people into actions that benefit the website or other organization while causing harm to self, others, or Specified Groups
GSQEG, 4.5 Untrustworthy Webpages or Websites
As a reminder, these guidelines are what are used by our search raters to help evaluate the performance of our various search ranking systems, and they don’t directly influence ranking. They can also be useful to creators seeking to understand how to self-assess their own content to be successful in Google Search. Our page on how to create helpful, people-first content has a section that explains this more.
Elizabeth Tucker

Ask Yourself These E-E-A-T Questions

Now that you understand what is considered a high-quality site, you know what you need to do. First, review your main content, visuals, and navigation and ensure it is the best for your site visitors.

  • Can site visitors quickly find what they are looking for?
  • Do I put my direct experience on display?
  • When site visitors land on your site, are their needs met?
  • Is your content well-written, thorough, and reliable?
  • Do you have enough main content to back up the E-E-A-T for your site?
  • When was the last time you pruned content with minimal traffic?
  • Is your site updated, edited, and maintained? Regularly?

Yes, you need to do whatever you can to make your site zippy too. While updates and algorithms can impact your rankings, creating great content is still the magic bullet, if any. However, no one will stick around for all that great content if your site hangs.

None of this is really “new” news. It’s the way sites have been judged from the start. Do you want to be viewed as an expert? Write like one – a lot. Do you want to be an authority on a subject? You’d better be one because you can’t fake that.

Want to get great rankings?

Target visitor intent while making sure your site pops and is user-friendly. If you want to be trusted, there are no shortcuts.

At your service,

Judith: WordPress Consultant and Business Coach
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