Your Face to the World
Let me share with you some of my thoughts over the past week or so about how what you do online is your face to the world.
How you e-mail. What your Web site looks like. Your attention to detail. These are all things that will make or break you when others are considering doing business with you.
E-mail as though you didn’t make it out of the sixth grade — potential customers will choose someone who gives the perception of education.
Have a Web site that is low-end or home-brewed and potential customers will probably choose a company that portrays their products/services in a quality, professional manner.
Don’t pay attention to details and that detail will be a glaring red flag to those who may have considered doing business with you.
What you do online is your face to the world. This goes for customers too. Just because you are a customer doesn’t mean you can put forth an uncongenial face. You’ll find there are those who choose to not have such customers.
To think you can do what you want or are only willing on the issues mentioned here, will speak volumes about you. And, I don’t think you’ll like what it’s saying…
At your service,
Judith
You may also enjoy:
- What Will You Be Like to Work With?
- Customer Service and E-mail Etiquette
- Opportunity Lost: The Devil IS in the Details
- Extreme Customer Service
- Online, Without Service; You’re Nothing
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