May 6, 2011 Posted by Judith

Your WordPress Site IS Your Face to the World!

Let me share with you some of my thoughts on 10 critical issues I’ve noticed quite a bit in just the past week or so that impacts how your WordPress Web site, and therefore your business, is perceived. If you have a Web site where attention to detail is lacking, potential customers will probably choose a company that portrays their products/services in a quality, professional manner. Don’t pay... read more

Nov 3, 2009 Posted by Judith

Do You Underestimate E-mail Etiquette?

From what I see on a daily basis, way too many online for commercial gain do. I’ve championed the topic of e-mail etiquette for over 15 years with six sites and four books that cover this important topic. Both from an every day perspective with my site NetManners.com and from a purely business point of view with BusinessEmailEtiquette.com. My involvement started when working with PhD’s,... read more

Jan 19, 2009 Posted by Judith

E-mail Explicitness

ex·plic·it –adjectivefully and clearly expressed or demonstrated; leaving nothing merely implied; unequivocal: explicit instructions; explicit language. clearly developed or formulated: explicit knowledge; explicit belief. definite and unreserved in expression; outspoken: He was quite explicit as to what he expected us to do for him.Now that we are clear on the above, apply this to your e-mails.... read more

Oct 30, 2008 Posted by Judith

Laziness in E-mail Addressing

When I get addressed as “Dear Sir/Madam” in any e-mail, I know the Sender is lazy. How do I know this? Because my sites are so me. With just one or two clicks you know that “Judith” is the person behind the site. I’m not a Sir, nor do I consider myself a Madam! So, if one wants to contact me with a business related e-mail and uses this greeting, I know they are probably not... read more

Sep 29, 2008 Posted by Judith

Like it or Not, Opinions Are Formed by How You E-mail

It still surprises me how many folks think they can type like sixth graders and be taken seriously. When it comes to business, perception is everything. Whether you are a client, customer or provider; how you communicate with the written word will speak volumes as to what you think is important — and your level of education. See I am of the impression that educated people type in an educated... read more

Sep 3, 2008 Posted by Judith

Always Communicate Professionally with a Dash of Humility

Go to any of my sites and you know I am big on e-mail etiquette. It simply is a practice that allows you to be perceived favorably and professionally. Educated professionals communicate in an educated and professional manner.  Period. There is one business in particular that I work with that always comes off as terse and demanding in almost every e-mail they’ve sent. No Hellos or Thank Yous, no ... read more

Aug 14, 2008 Posted by Judith

Do You Make Folks Cringe?

We all have one or two folks that when we see their name in our inbox it makes us cringe. Speaking from a professional business POV alone, I can say that when I cringe it is because I know the sender is one that is not a clear communicator, rarely takes my recommendation and basically makes me inefficient. When it comes to the e-mails I receive on a daily basis through this site asking about my services... read more