Oct 30, 2008 Posted by Judith

Laziness in E-mail Addressing

When I get addressed as “Dear Sir/Madam” in any e-mail, I know the Sender is lazy. How do I know this? Because my sites are so me. With just one or two clicks you know that “Judith” is the person behind the site. I’m not a Sir, nor do I consider myself a Madam! So, if one wants to contact me with a business related e-mail and uses this greeting, I know they are probably not... read more

Sep 3, 2008 Posted by Judith

Always Communicate Professionally with a Dash of Humility

Go to any of my sites and you know I am big on e-mail etiquette. It simply is a practice that allows you to be perceived favorably and professionally. Educated professionals communicate in an educated and professional manner.  Period. There is one business in particular that I work with that always comes off as terse and demanding in almost every e-mail they’ve sent. No Hellos or Thank Yous, no... read more

Aug 14, 2008 Posted by Judith

Do You Make Folks Cringe?

We all have one or two folks that when we see their name in our inbox it makes us cringe. Speaking from a professional business POV alone, I can say that when I cringe it is because I know the sender is one that is not a clear communicator, rarely takes my recommendation and basically makes me inefficient. When it comes to the e-mails I receive on a daily basis through this site asking about my... read more

Jul 2, 2008 Posted by Judith

Proper Use of E-mail Return Receipts (RR)

Do you have those you communicate with who use the RR feature with every single e-mail they send you? Return receipts are a way of knowing that an e-mail has been opened on the recipient’s computer. It does not however, mean that they have read it. I’ve found those who engage RR for every single e-mail are the folks that seem to want to know when you receive their e-mail even if the content... read more

May 31, 2008 Posted by Judith

E-mail Etiquette Books

Business E-mail Etiquette | “THE MANUAL!” NEW! This book is exactly what it says — “The Manual!” on business e-mail etiquette best practices! Online, you may only have one chance to make that oh-so-important positive impression. With this book at your side you’ll shine above the rest (your perceived competitors) as a tech savvy professional who is comfortable and... read more

Feb 15, 2008 Posted by Judith

Business Email Etiquette Blog

For some time now, loyal readers of my Email Etiquette Blog have written suggesting that they would prefer more business oriented discussion and tips specifically in regard to Business Email Etiquette. Today, I am proud to announce the launch of my Business Only — Business Email Etiquette Blog. There I will discuss the issues most important to business folks, based on your requests, input and the... read more

Dec 11, 2007 Posted by Judith

Is Your E-mail Spammy?

Trends suggest to me that more business e-mails are not making it to their intended parties. Why? They are spammy! What makes an e-mail spammy? Usually things that the Sender does that shouldn’t be in a business e-mail to start with. Like, embedded graphics (backgrounds, photos, logos), formatted text and improper structure. So be sure your business e-mails make it to the other side and read my... read more

Dec 7, 2007 Posted by Judith

Business E-mail Etiquette Basics

When it comes to your business e-mail communications, you need to make an impression that can lend to the determination that you are a credible professional enterprise and someone that will be easy and a pleasure to do business with. You only have one chance to make that first impression which will be invaluable to building trust and confidence. “There are four ways, and only four ways, in which... read more

Nov 15, 2007 Posted by Judith

5 Essentials for Every E-mail

With every e-mail you have the opportunity to communicate with clarity. The onus is on you as the author to ensure that the intent and tone you wish to relay is what comes across to those you e-mail. And, with every e-mail you also run the risk of being misunderstood or giving a less than positive impression by not paying attention to detail. Remember; in e-mail you loose the benefit of eye-contact,... read more