Oct 30th 08 Posted by Judith

Laziness in E-mail Addressing

When I get addressed as “Dear Sir/Madam” in any e-mail, I know the Sender is lazy. How do I know this? Because my sites are so me. With just one or two clicks you know that “Judith” is the person behind the site. I’m not a Sir, nor do I consider myself a Madam! So, if one wants to contact me with a business related e-mail and uses this greeting, I know they are probably not... read more

Sep 3rd 08 Posted by Judith

Always Communicate Professionally with a Dash of Humility

Go to any of my sites and you know I am big on e-mail etiquette. It simply is a practice that allows you to be perceived favorably and professionally. Educated professionals communicate in an educated and professional manner.  Period. There is one business in particular that I work with that always comes off as terse and demanding in almost every e-mail they’ve sent. No Hellos or Thank Yous, no... read more

Aug 14th 08 Posted by Judith

Do You Make Folks Cringe?

We all have one or two folks that when we see their name in our inbox it makes us cringe. Speaking from a professional business POV alone, I can say that when I cringe it is because I know the sender is one that is not a clear communicator, rarely takes my recommendation and basically makes me inefficient. When it comes to the e-mails I receive on a daily basis through this site asking about my... read more

Jul 2nd 08 Posted by Judith

Proper Use of E-mail Return Receipts (RR)

Do you have those you communicate with who use the RR feature with every single e-mail they send you? Return receipts are a way of knowing that an e-mail has been opened on the recipient’s computer. It does not however, mean that they have read it. I’ve found those who engage RR for every single e-mail are the folks that seem to want to know when you receive their e-mail even if the content... read more

May 31st 08 Posted by Judith

E-mail Etiquette Books

Business E-mail Etiquette | “THE MANUAL!” NEW! This book is exactly what it says — “The Manual!” on business e-mail etiquette best practices! Online, you may only have one chance to make that oh-so-important positive impression. With this book at your side you’ll shine above the rest (your perceived competitors) as a tech savvy professional who is comfortable and... read more