Down-editing your e-mail is a necessary skill that adds to clarity in your communications and helps avoid misunderstandings. In addition, responding point by point to those who e-mail you also shows consideration for their time and your command of technology. Read the rest of this entry »
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15
Nov
Don’t Brushoff Privacy!
Do you show a blatant disregard for your contact’s privacy? How would you feel if your contacts whether business or personal, decided to take your phone number and give it out to strangers? Stranger’s who you don’t know! Strangers who may use your phone number to contact you about something you’re not interested in or worse yet, who may sell your phone number to telemarketing companies to do the same. Read the rest of this entry »
Sphere: Related Contentp>With every e-mail you have the opportunity to communicate with clarity. The onus is on you as the author to ensure that the intent and tone you wish to relay is what comes across to those you e-mail. And, with every e-mail you also run the risk of being misunderstood or giving a less than positive impression by not paying attention to detail. Read the rest of this entry »
Sphere: Related ContentE-mail Etiquette is not for customer service reps alone. It is also applies to those requesting customer service. Both sides have equal responsibility in ensuring the conversation concludes to their satisfaction. Read the rest of this entry »
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