New Client FAQ

WordPress Concierge ConsultingListed are the questions that I get asked quite often as well as the corresponding answers for your reading pleasure. This is information you most likely are wondering about and need to be aware of when you contact me about your project.

WHAT IS YOUR AVAILABILITY?

Due to referrals from my extensive and satisfied client base, and the time I give to WPVets.org, I am kept pretty busy. However, I am pleased to review your needs or project to see if I can be of service.

First be sure to review this FAQ in its entirety so you know what to expect. Then contact me with your project details.

If my production schedule is satiated for the current month, we can get you on the drawing board for next month. I usually have a time for some established site tweaking and help so do not hesitate to reach out!

What type of WordPress Consulting services do you offer?

My personalized services focus on consulting new businesses as well as established programs by offering my 19 years of proven online knowledge, experience and expertise.

Having a unique methodology that caters to those astute business owners that want the one-on-one support and exclusive access to an established and seasoned professional clearly sets me apart. We won’t just create your new WordPress site, we’ll also discuss marketing, SEO and other important issues that will decide your online success as part of all my customized packages.

All New WordPress Site Packages include my Customized WordPress 101 eBook!

I specialize in WordPress integration as WordPress brings the benefits and interactivity of Social Media and the latest features to your program. WordPress also puts the power and ability to keep up and grow your site in your own hands so that you have the best chance for success in the über competitive online environment.

Each site package includes my exclusive WordPress 101 eBook that I customize and tailor to your new site’s theme and plugin setup so that you can hit the ground running. This eBook will also includes other important topics that I will coach and guide you on so you are aware of all the variables necessary to your long-term success.

Why work with you?

After 19 successful years in the online consulting business (and working with WordPress since it was born 10 years ago before it was the “latest thing”), I am in the enviable position of having a particular set of skills that will help you succeed online.

If you want someone you can trust, who responds promptly with courtesy and professionalism to your inquiries, educates you along the way and ensures you understand what is required to reach your goals, I’m your gal! [ Read more... ]

What are your fees?

What is included in your setup packages?

You can read about my WordPress setup package here. Based on your budget, inquiry and the information you provide I can create a custom tailored package just for you.

My packages are turnkey WordPress sites that are constructed from the input you provide. Packages are based on what clients have asked for most combined with what I know are the features you need to compete based on your specific needs and stated goals.

I outline in detail what features, functionality and support are included. Adding of content and products is easily accomplished by you through the WordPress Dashboard without having to know any code or have any programming skills.

Each new WordPress site package includes my exclusive WordPress 101 eBook that I customize based on your new site and plugin setup so that you can hit the ground running. This eBook will also includes other important topics that I will coach and guide you on so you are aware of all the variables necessary to your long-term success.

The addition of all your content or products is at additional charge if you prefer to have me do that for you.

Additional charges will also be incurred by requesting features, functionality or customizations beyond that which is detailed in each package offering.

Charges are not incurred without your approval in advance on integration/implementation.

How much will my project cost?

That depends on what features and functionality you want, combined with any additional work you may commission. Rarely do clients incur additional charges beyond that of their site package and if they do, they approve those charges in advance before they are incurred. I treat your wallet as if it were my own!

What my WordPress Setup packages do not include is the migration of your current non-WordPress content as that is a simple task you can handle yourself by copy-n-pasting from your old site into your new WordPress site once everything is set up for you. This methodology caters to site owners who are on a budget and want to be involved. WordPress’ popularity is due to being user-friendly which allows you to enter your information without having to know any code.

What if I just need WordPress help and support?

Sign-up for my 1 Hour WordPress Success Coaching Session @ $147 to discuss and address any immediate issues. We can then also discuss how we should proceed based on your needs.

Once on my client list, if you desire one-on-one coaching, brainstorming, site improvement discussions or walk-throughs on the phone, you can hire me for the time you need to carry out your desired task or to resolve any problems you want to discuss. Site reviews are not offered en gratis.

Check out my WordPress Help and Support area for more info…

Are you available 24/7?

No, I am not. My business hours are Monday-Friday, 9a-5p Central Time.

How much of a deposit will be required?

My WordPress Business Starter Website package. Submission of your new site deposit reserves a spot in my production schedule and starts the brainstorming process.

Being new project opportunities are limited, your deposit or retainer ensures your placement on my active client list. By getting your deposit in place, your account is then in queue to receive priority status.

I offer superior personalized support to each of my clients therefore it is critical for time-management purposes and customer service levels that I be able to identify those potential clients who have committed to their project as well as our partnership.

What if I just need help a little help with an established site or Blog?

In that case, my 1 Hour WordPress Success Coaching Session @ $147 will allow us to prioritize and discuss what will be involved based on what you want to accomplish.

What forms of payment do you accept and how do you invoice?

All-inclusive Concierge WordPress Coaching, Setup and Consulting Services:

  • All major credit cards accepted. Once your account is established you will be invoiced @ $95/hour based on time used on the first of each month.
  • Terms are “Due Upon Receipt”.

How do we begin working on my Website project?

After reviewing this page in its entirety contact me with your project details.

How long does it take for my project to launch?

From my side, your project will be ready within 30 days! Delays will only be due to you not providing the information I need to develop your project per your guidance.

IMPORTANT: Once you send your project deposit, your project’s package balance will be due once my job is completed or 30 days from the date of your deposit submission — whichever occurs first.

Can you help me learn how to set up, use and modify WordPress and it’s features?

Sure can – that’s what I specialize in! You too can have WordPress help when needed! Once added to my client list you can rest assured that for WordPress help and troubleshooting I am only a phone call or e-mail away when you need help.

You have to be comfortable with HTML, PHP, CSS and JavaScript and of course know WordPress in and out to be able to customize WordPress to your own unique requirements, vision or desires. Until you reach that comfort level, I am here to offer the WordPress backup you need.

Can you give examples of other WordPress sites you’ve worked on?

I’ve been a successful online consultant for over 19 years, concentrating exclusively on WordPress since it was born for 10 years — so it is difficult to list all the sites I’ve worked on.

First and foremost, this very site is all WordPress for over 10 years now — so you can get a comprehensive idea of what can be done and how I am using the WordPress platform and a Premium WordPress theme for my business. Here are a couple of my pet projects on WordPress:

I am also pleased to offer you a sampling of some of my favorite projects I am proud to have partnered with site owners on:

What are all the Muse and Coach references about?

I am concerned about your success and want to empower you with the knowledge, skills and understanding you will need to succeed. (Sometimes whether you like it or not!) This goes above and beyond the technical aspects of putting your site together.

coach…

  • A person who gives private instruction
  • To give instruction or advice.

Those smarties who choose to work with me literally have my 19 years of online experience at their disposal. Many comment shortly after we begin working together on how the “muse” tag fits my style and personality in guiding them to feel confident and comfortable with technology.

I’ll coach you on the issues and specific variables you probably don’t even know you have to consider! You’ll also have the added benefit of having your own personal “WordPress Coach” on call on the necessary skill building and knowledge acquisition that separates the winners from the wannabes online.

I’ve “been there; done that” with most things online and that experience is invaluable in being able to guide you properly right out of the gate. Not only does that save you time; it saves you money!

muse…

  • A guiding spirit.
  • A source of inspiration.

When you get frustrated, or are unclear about how to proceed, as your WordPress Muse, I am only a phone call or e-mail away for you to get the inspiration, information and encouragement you need to be as successful as you want to be.

Where can I get an idea of what I can expect?

Simply review my site! One thing I do not do is hide information from you, sugar-coat issues or cater to all the online hype you’ll find elsewhere. Online business is not for the weak of heart. If you are up to the challenge that technology demands of each of us; I’m here for you. Taking the time to check my site is time well spent!

After reviewing the information above, what if I still have questions?

I thank you for taking the time to review this important information! Please include your questions when you send your project’s details. I’m here to help!

Judith
I’m here to help those who want to succeed and are looking for an advocate they can trust and rely on — for the long haul. Whether it be WordPress Help and Support, Blogging, Content Management or Online Marketing; I am here to bring a sense of reality, excitement and vision to your program. More Info...
Judith

@istudio

"It is always your next move." Napoleon Hill #WordPress Consultant & Online Business Coach | The IStudio® Est. 1995
Critical Vulnerability Disclosed on #WordPress Custom Contact Forms Plugin http://t.co/yt3ITRrF7B - 2 weeks ago
Judith
Judith