Archive for the ‘Web Design’ Category

in·ter·ac·tive [in-ter-ak-tiv]
–adjective

  1. acting one upon or with the other.
  2. of or pertaining to a two-way system of electronic communications, as by means of television or computer.
  3. (of a computer program or system) interacting with a human user, often in a conversational way, to obtain data or commands and to give immediate results or updated information.

Every day I have to remind clients that this “online thing” is interactive. Many have a hard time understanding that they need to be involved — how much they need to be involved. That their level of involvement — of interactivity — will determine their level of success.

I really have never known where the “built it and they will come” mentality came from when it comes to online business. That may have held some weight back in the day, but now, you’re lucky if you get found. And, when you get found (because you’ve embraced all that interactive stuff I “preach” about), you had better be the epitome of credibility, professionalism and customer service.

There are still those who want static HTML sites — those folks tend to be technophobic. The thought of having to be interactive scares them to death. All the posting, article writing, social media recommendations, RSS and the like sends them running — “that’s just too much to learn!” Well folks, I can honestly say that I learn something new each and every day around here. If you don’t want to learn; you probably should question why you have a Web site.

And, if all that learning doesn’t scare them to the point of inaction — it sounds like too much work. Either way, my advice to those who don’t want to learn or spend the time interacting, is to simply not bother. They’ll be throwing their hard earned dollars away on a site that won’t get found and won’t produce.

Many of my clients have discussed with me their insecurity in regard to the perceived skills and knowledge required to proceed in today’s environment. Then, combined with an overall intimidation with technology — that’s the reason why they don’t embrace what they hear, read and see is happening around them.

The ironic thing is, with applications like WordPress, Wiki and others, being involved and interactive actually has never been easier. If you can type, you can Blog, go social, interact and discuss your experience and knowledge to the benefit of your business. And you just might be surprised on how much fun you actually end up having!

Unfortunately, I fear those who hold back instead of bolding going forward and facing the challenges that online participation demands of each of us, as of today at this point in time, will see that reflected in their bottom line — and not in a good way.

Know that with the right partners, you can be coached through any frustrations, concerns and unknowns or whatever you perceive is preventing you from joining the social revolution.

“Come to the edge.
We might fall.
Come to the edge.
It’s too high!
COME TO THE EDGE!
And they came
and she pushed
and they flew…”

-Christopher Logue

At your service,
Judith

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9
Jun

What Should a Web Site Cost?

   Posted by: Judith   in Web Design

To that question I answer “whatever it takes to succeed!” I understand clients have budgets and that they are cost sensitive — I get it. But most, in my experience, have unrealistic expectations of what a quality, effective and successful online business program costs (and they have their priorities about what should be spent where mixed up) both in dollars and time.

If you are investigating Web site developers or WYSIWYG (What You See Is What You Get) applications, the costs are all over the board. From next to nothing to a bunch of zeros. This certainly doesn’t help those investigating Web site costs understand what is involved and what the costs may be, and why, for their particular project.

I explain why this happens in my article: Average Web Site Costs where I detail how each site is unique based on goals, market competitiveness, functionality, size, etc.

This is why business owners need to get educated about the variables available to them so they can make wise decisions. Web sites are serious business in today’s environment and while there are less expensive avenues you can investigate, you still have to be prepared to make an investment equal to your stated goals if you are serious about online success. If you want to cut costs on development; then you need to be prepared to learn what you don’t want to pay a pro to do.

It’s true, with the availability of professionally created site design templates and CMS applications like WordPress, site owners can save on the front end development costs as well as the deployment time involved to launch. But you still have to spend and learn — no way around that.

While templates are a great option for those on a budget, if you don’t know code you’ll have to pay a consultant or developer to customize the template for you. And even as easy as WordPress is for those who do not “know code”, you still will have to learn how to use WordPress properly. Then comes the marketing — marketing will cost additional time and dollars.

Many start investigating their new Web site with the opinion that it should cost very little and not require much of a learning curve. Then the site launches and just works. These perceptions are simply wrong.

If you insist on shopping for a Web site based on price alone, you may find you’re off-line in no time due to lack of results. Now that’s one way to save money!

At your service,
Judith

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5
Jun

Don’t 4Get Your 404

   Posted by: Judith   in Marketing, Musings | Blog, Web Design

Have you ever given any thought to your 404 page?

The 404 page is the error page that a server will display by default when a file (page) is not found on your Web site/server. You’ve probably seen your fill of these white pages with text that tells you to contact the webmaster.

Not Found

The requested URL /blahblah/blahblah.html was not found on this server.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.



Apache/1.3.37 Server at www.blahblah.com Port 80

What is frustrating is when you click on a link in your e-mail or elsewhere and hit a generic 404 page. There are no navigation or links to help you find what you were looking that has been moved or is missing. Since you weren’t at the site/server that created that error, because you clicked in from elsewhere, you do not have the option of hitting your back button to go to that specific site’s home page to try and figure out where the info you seek may be.

So here’s what you do! You create a 404 page that looks like the rest of your site or even have it be a duplicate of your home page. Anything is better than the above default server error message — to me that is opportunity lost!

By having your custom 404 page be the same as your home page or a special page with navigation or messages that cater to what most folks are looking for on your site, you can capitalize on the fact they are already on your server to get them to stay at your site and find what they are seeking. This is simple and easy to do with an .htaccess file.

All you have to do is create a blank file and name it .htaccess . Then, include the name of your 404 file within:

ErrorDocument 404 /404.html

Upload your new .htaccess file to the root of your server or where your Web site page files are located. File names change, get removed or moved on your Web site all the time. By having a custom 404 page you are able to keep visitors engaged who click on outdated URLs in search engines and elsewhere.

What I’ve described here is just one simple way to take advantage of an .htaccess file. For a comprehensive overview of how to use this file for all kinds of nifty things go here:

Comprehensive Guide to .htaccess

At your service,
Judith

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I’ve been Blogging for years. Have 4; with several others on my idea plate. I loved WordPress so much that I turned this very site entirely over to WordPress last fall. Wish I had done that sooner! At this moment in time, I would actually be hard pressed to recommend a static HTML site to any new client.

Why wouldn’t you want to take advantage of the easy of use, ability to manage your own content and exposure being on a CMS like WordPress offers over a static, brochureware type site? Brochureware… that term use to apply to small 1-5 page type sites that had just the basic introductory blah-blah-blah but no substance.

Now, I find I can’t help but include any static HTML site into that category that doesn’t allow interaction, discussion, updates and the client’s ability to be involved above and beyond e-mailing their “Webmaster” for inconsequential updates and tweaks to content that has not evolved since their site originally launched.

The online business environment has been heating up. Über competitive is an understatement!
This has always been an interactive medium; but one that site owners could decide as to how much they wanted to interact and still do relatively well. That no longer holds true.

You have to be involved, interact, network and be social or those sites (a.k.a. competitors) that do will get the traffic and new customers. See being social means engaging your site visitors and sharing your expertise and knowledge in real-time. Human beings are by their very nature social beings — as evidenced by all the online communities that now have everyone’s attention.

Sites like Facebook, LinkedIn, Stumbleupon, Twitter, Technorati, Sphinn, Digg and others, are changing how businesses are communicating with their market. If you still have a static HTML site — time to step it up!

If you missed my post on the 25 Social and Media sites you should consider participating at, check it out and get involved! This is a movement, a shift, an evolution that any serious business owner with a Web site needs to embrace moving forward. Be there or be square!

At your service,
Judith

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