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Currently Browsing: E-mail Etiquette

Be Honest; Are You Spammy?

Over the past year, I’ve experienced even my plain text, no graphics or attachment e-mails getting blocked by the other side because I inadvertently did something spammy. In my case, it was usually the original e-mail I was responding to was spammy (way formatted, had an embedded graphic, etc.) contained within that took my reply right with it — blocked! The fact remains that e-mail is not a... read more

Forwarding Business E-mails

I type tons of e-mails every day. In the back of my mind, I am always aware that my e-mails can be forwarded without my knowledge or permission. Yes, one should always ask permission to forward e-mails sent to them first before doing so. Most lack the courtesy and professionalism to do so. Over the years, I’ve had many of my e-mails replying to client concerns or requests forwarded to competitors... read more

Is Your E-mail Spammy?

Trends suggest to me that more business e-mails are not making it to their intended parties. Why? They are spammy! What makes an e-mail spammy? Usually things that the Sender does that shouldn’t be in a business e-mail to start with. Like, embedded graphics (backgrounds, photos, logos), formatted text and improper structure. So be sure your business e-mails make it to the other side and read my... read more

How To Avoid Looking Spammy

We all hate spam and get way too much of it. Now that we have that out of the way it is important to realize that to minimize spam, if your email is spammy you risk your email not getting through to the intended party. Two factors are at play here — sending email with red flags that trip spam filters and not reviewing your trash before you empty it. As of late, on a weekly basis, I have clients who... read more

Signature Files – Dos and Don’ts of Signature File Use

Signature files have been around since, well, before most current Netizens were even aware that email existed. Before the Web, folks generally had basic contact info and included their favorite quote to indicate their feelings or perspective on certain issues. Now, most will use their signature file as a quick identifier of who they are and what they do and provide a link to their Web site while those... read more

Business E-mail Etiquette Basics

When it comes to your business e-mail communications, you need to make an impression that can lend to the determination that you are a credible professional enterprise and someone that will be easy and a pleasure to do business with. You only have one chance to make that first impression which will be invaluable to building trust and confidence.“There are four ways, and only four ways, in which we... read more

The Scoop on Files: Naming, E-mailing, Organizing

Part of being online is learning certain basics so that you are not only informed and perceived as an individual who understands the technology in which you are participating but to also ensure those you communicate with have a pleasant and easy experience. This article covers the basics of how to name and organize your files and send them via e-mail. Not knowing these basics, and understand, these are... read more

10 E-mail Organization Tips

Who doesn’t have issues with organizing their inbox!? I receive close to 600 e-mail each day due to the variety of activities and contacts I have online. Some I am truly interested in their content – most I am not. A big part of keeping your inbox and your e-mail organized is discipline. Yep, good ole’ fashioned discipline! You need to make a consistent practice of checking your... read more

5 Rules for Forwarding E-mails

Forwarding of e-mails is one of the topics I get contacted about the most. And, one which also causes hurt feelings and misunderstandings more than any other topic. Daily, e-mails flow in from onliners asking about a “nice way” of telling someone they care about, relative, friend or associate to not forward attachments, chain e-mails, political commentary or the jokes that are so prevalent... read more
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