Aug 14, 2008 Posted by Judith

Do You Make Folks Cringe?

We all have one or two folks that when we see their name in our inbox it makes us cringe. Speaking from a professional business POV alone, I can say that when I cringe it is because I know the sender is one that is not a clear communicator, rarely takes my recommendation and basically makes me inefficient. When it comes to the e-mails I receive on a daily basis through this site asking about my services... read more

Jul 17, 2008 Posted by Judith

Business E-mail Etiquette: Shameless Plug

Business E-mail Etiquette | “THE... read more

Jul 2, 2008 Posted by Judith

Proper Use of E-mail Return Receipts (RR)

Do you have those you communicate with who use the RR feature with every single e-mail they send you? Return receipts are a way of knowing that an e-mail has been opened on the recipient’s computer. It does not however, mean that they have read it. I’ve found those who engage RR for every single e-mail are the folks that seem to want to know when you receive their e-mail even if the content... read more

Jun 10, 2008 Posted by Judith

Autorespond This!

Autoresponders are a nifty tool — if used appropriately. Autoresponders “auto respond” based on certain criteria, mainly the e-mail address sent to. There are even neato autoresponder applications that can run your campaigns on auto-pilot once you set them up. Autoresponders are a great way to keep your company name, product or service in front of your target market. For example I use... read more

May 31, 2008 Posted by Judith

E-mail Etiquette Books

Business E-mail Etiquette | “THE MANUAL!” NEW! This book is exactly what it says — “The Manual!” on business e-mail etiquette best practices! Online, you may only have one chance to make that oh-so-important positive impression. With this book at your side you’ll shine above the rest (your perceived competitors) as a tech savvy professional who is comfortable and... read more

May 15, 2008 Posted by Judith

So Business E-mail Etiquette Doesn’t Apply to You?

I take my business e-mails very seriously and personally. See, I understand that those who don’t know me at all or too well will be determining if the want to do business with me. They do this initially by virtue of the level of professionalism displayed in my e-mail communications — which will contribute to how easily it will be to partner, work with or hire me. Once you begin working with... read more

Apr 14, 2008 Posted by Judith

E-mail Settings 101

One of the services I offer my clients is helping them to configure their e-mail programs so they can use their dot com address instead of the e-mail address provided by their ISP. Very important from a perception and marketing POV. However, increasingly ISPs are not favoring those who use their own dot com e-mail address in the From: field. For example, e-mail problems may develop if you are trying to... read more

Feb 25, 2008 Posted by Judith

Take the Email Etiquette Pledge!

Each week I get literally hundreds of e-mails from concerned Netizens about how to handle those they care about (or those who simply don’t care) in regard to issues involving E-mail Etiquette and proper technology use. 30% of those e-mails pertain to business related issues! What has become clear in my decade long journey of championing this topic is that most folks don’t know what is right,... read more

Feb 15, 2008 Posted by Judith

Business Email Etiquette Blog

For some time now, loyal readers of my Email Etiquette Blog have written suggesting that they would prefer more business oriented discussion and tips specifically in regard to Business Email Etiquette. Today, I am proud to announce the launch of my Business Only — Business Email Etiquette Blog. There I will discuss the issues most important to business folks, based on your requests, input and the... read more