Archive for February, 2008

15
Feb

Business Email Etiquette Blog

   Posted by: Judith   in Marketing, Musings | Blog, Online Business

For some time now, loyal readers of my Email Etiquette Blog have written suggesting that they would prefer more business oriented discussion and tips specifically in regard to Business Email Etiquette.

Today, I am proud to announce the launch of my Business Only — Business Email Etiquette Blog. There I will discuss the issues most important to business folks, based on your requests, input and the issues I get contacted about most when it comes to proper technology use and business email practices.

So check it out and subscribe! I look forward to typing with you about Business Email Etiquette!

At your service,
Judith


11
Feb

Always Consider the Source

   Posted by: Judith   in Musings | Blog, Online Business, Rants, Web Design

I hear this all the time, “people say”, “they said”, “my friend said” and the most popular “it said on this Web site…”. One of the traits that contributes to me excelling at what I do is I am a logical thinker. I think allot about what I am doing, seeing, reading. I simply do not believe e-mails, Web sites or phone solicitors at their face value and know there is always more to anything than what I am initially exposed to.

For the small business owner this analogy should apply to online consultants, applications, eStores and services. Think about it… If you wanted to, right now, you could put up a Web site that you indeed had discovered the cure for cancer. Now, the quality and creditability of that site wouldn’t be as good as if I were to do the same. It would go without saying that my site would most certainly look more legitimate and professional than yours because this is what I do for a living. Still doesn’t mean I found the cure for cancer though…

So carry that over to all the Web sites you visit for whatever your need of the day is. Keep in mind anyone can put up a Web site. But… the credibility and legitimacy of the site should come into question if the site is home-brewed and obviously not created by a professional. Credible companies invest in looking credible — period. Not an end all be all here folks, just one ingredient of the trust puzzle!

Then, you carry that one step further and land at a very clean, professional and seemingly upstanding site. You still shouldn’t without any thought trust that site on it’s face value either! Why? Because of what I stated above. Anyone can put up a Web site! It doesn’t mean they are credible, doesn’t guarantee they are honest, doesn’t ensure they are accurate or legit! They may have simply hired a professional which in of itself doesn’t guarantee legitimacy.

While a more professional and properly developed presentation certainly should be viewed as more trustworthy; that doesn’t mean the content or services are accurate or have your best interest at heart. When it comes to Web sites, before you do business with or assume their informaiton valid, you need to vet these sites and make sure they have the security protocols and proper practices combined with reputation and experience that only time and excellence in their field can offer.

Once you stop holding Web sites to a highest bar; you risk being taken advantage of and not getting what you think you are paying for. Everything online should pass a basic “smell test” where you investigate the site and their history. One way that I allow folks to check me out is to suggest they “Google Me” so that they can see what I’ve been up to and for how long. That provides a solid back up to everything I have here on my site. You can’t hide from Google — good, bad or indifferent!

So don’t fall for words or sites or e-mails that cater to what you don’t know, don’t want to know or deal with. Know if it is too good to be true; it is. Learn just enough to know who knows what they are doing — because you know anyone can put up a Web site!

At your service,
Judith


4
Feb

Resolution Matters

   Posted by: Judith   in Musings | Blog, Web Design

Most Web surfers are on 1024 x 768 resolution. Resolution is basically the number of dots per inch on your screen that makes things either larger or smaller.

When I started my Web business in the early 90s, 640 x 480 was the norm. Now, we’ve got flat panels and all kinds of new technology combined with the desire to fit more stuff in the same amount of space. Your resolution will determine how large or small your applications, Web sites, basically anything you do on your computer will be visually displayed.

You can check your resolution and see what changing it will do to how not only the applications on your computer display, but how Web sites layout for you by going to:

Start > Control Panel > Appearance and Themes > Display

then click on the Settings Tab on the far top right and change your resolution up or down. Then open your browser and go surfing. You’ll see there is a big difference in how 640, 800 and 1024 resolutions will cause the very same Web sites to be viewed.

It always has been important to target the most common resolution when designing a site and then ensuring the layout “degrades gracefully” for those on other resolutions. The same applies to Web browsers. They all will behave differently at the very same site.

Although these issues were more of a concern in the past, it is still smart to be aware of the differences user settings and choice of software can make in how your site appears and operates. Knowing your site’s target market and the settings they may likely have should also be a consideration.

To review browser, monitor, OS and other useful stats that should be considered when creating your site, visit W3Schools.com .

HTH!

At your service,
Judith


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