Archive for December, 2007

26
Dec

Changes for the New Year

   Posted by: Judith   in Musings | Blog, Online Business, Rants

As I have for the past 12, at this time of year I always review my business and think about what I would like to accomplish in the year ahead. This is when I make changes to my policies, my operations — my methodology on how I choose to run my business. Here’s my top 5 moving into 2008:

  1. Redesign my site. Done.
  2. Revamp my voice to site visitors. Done.
  3. Identify potential clients truly up to the challenge an online business requires. Work in progress…
  4. Not work with those who are demanding, rude or do not pay their bills on time. Work in progress…
  5. Create a personal project list and make that a priority. Work in progress…

Many of my clients, new and old alike, have e-mailed with positive comments about my new relaunched site and tone. Many commenting that my new site is more “me.” My old site was well, old. Although a good site based on being effective and the contacts it generated, one day, I woke up and didn’t like it anymore.

This epiphany was inevitable. I was no longer comfortable with the approach my site portrayed to those who didn’t know me. Something that had been eating away at me for sometime because I realized that to actually make the magnitude of changes I wanted would take time — lots of it. As it turns out 5 weeks of every free moment (on weekends too) to create this new site before my target date of the end of this year.

For years I thought it best to give the “corporate feel” to my site. This included all the blah-blah-blah and pages that simply did not represent my current modus operandi.

Now, my tone is a more relaxed reality based approach that comes naturally to me. I am just a one-woman-shop, that gives personal attention and service to an elite group of folks who when they read my words my approach rings true for them.

If while at my site and a light bulb goes off — then we probably can work together. However, if you feel online business sounds like too much work, commitment, expense, learning and doing — it is probably best you skip my contact form.

For those that appreciate a consultant that treats them with respect (and returns the courtesy) and doesn’t sugar-coat the truth or hide the reality of what they need to know; it’s going to be a sweet 2008!

At your service,
Judith

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Happy New Year! Starting a new business? Want to take your current business to a new level? How about 10 New Year’s Web Site Resolutions to help get you there? Read the rest of this entry ยป

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17
Dec

Forwarding Business E-mails

   Posted by: Judith   in E-mail Tips

I type tons of e-mails every day. In the back of my mind, I am always aware that my e-mails can be forwarded without my knowledge or permission. Yes, one should always ask permission to forward e-mails sent to them first before doing so. Most lack the courtesy and professionalism to do so.

Over the years, I’ve had many of my e-mails replying to client concerns or requests forwarded to competitors without my permission. Being I know what I am doing and my knowledge and expertise are backed by over a decade of experience, I can see why someone would want my opinion and share it with those who state to the contrary.

But forwarding my e-mails is not the proper way to question another provider’s methods or motives. What one should do is either ask if it is O.K. to send my e-mail along, or type your own e-mail and ask your own questions to those with whom my advice has raised concern.

What is equally as interesting is how threatened and defensive the company/individual who has been forwarded my e-mail responds. Being I do know what I am talking about — some will reflect their agreement in an off-handed techno-babbled kind of way. The others — well, what do you think it says that rather than stick to the issues at hand they question my experience and motives? Clearly having not checked out this site they only serve to embarrass themselves. That’s a company to stay clear of.

Online, you’ll find that there will always be different ways to approach any given project or process. It is up to you as the customer to do your due diligence as to who knows what they are talking about and has your best interest at heart.

To pit two potential providers against each other (Judith don’t play that game) simply reflects your lack of knowledge, tech savvy and professionalism. Don’t be surprised if the provider who had the experience, honesty and good intentions is pleased to leave you in the hands of their competitor.

At your service,
Judith

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